Change Co-ordinator - Search Jobs - Lifestyle Careers
Change Co-ordinator
Job Scope and Accountabilities:
Be responsible to provide guidance to all staff involved in all aspects of Change Management
Be the key driver in the development of strategies, and processes to ensure all changes are managed in a controlled and documented manner
Liaise closely with the other Business Unites
Duties:
Be responsible for all Change Management activities, to include new business planning, Change Advisory Board (CAB), the production of management information, Request For Changes (RFCs) and a change schedule for systems managed and support by Corporate IT&T
Chair of the CAB
Review, document and publish Change Management standards, Change Management plans and procedures, ensuring that these documents are updated as and when appropriate.
Ensure the defined Change Management processes and procedures are adhered to by IT&T staff carrying out their tasks and where appropriate initiate appropriate training to rectify non-conformance.
Be an active and visible coach to executive leaders who are Change Sponsors.
Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
Identify resistance and performance gaps, and work to develop and implement corrective actions
To take responsibility for the research and development of the change programs ensuring best fit for the organisation.
To continuously evaluate all existing processes and procedures to ensure that Change Management is being carried out in the most efficient and effective manner and initiate appropriate corrective action.
Provide admin support for the Service Management Tool, ServiceNow
Key Competencies:
Tertiary qualifications in Information Technology or relevant experience;
ITIL Certification;
Experience in Technical Change Management;
Experience with Change management systems; Deciding and Initiating Action
Working with People
Adhering to Principles and Values
Writing and Reporting
Coping with Pressures and Setback
Other:
Self motivated able to work unsupervised whilst managing a range of stakeholders and influencing decisions.
Excellent communication skills;
Strong customer service mentality;
If you are interested in the position please apply online - Suitable applicants will be contacted for a further discussion.
Direct URL to this job http://www.lifestylecareers.com.au/job53893
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